Facebook App Integration
Last Updated: June 24, 2025
1. Introduction
Crawford Design Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our Facebook application (“App”) that integrates with Mixpost.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and profile information
- Authentication Data: Facebook login credentials (handled securely through OAuth)
- Content: Posts, images, videos, and other content you choose to share through the App
- Communication: Messages you send to our support team
2.2 Information We Collect Automatically
- Usage Data: How you interact with the App, features used, and frequency of use
- Device Information: IP address, browser type, operating system, and device identifiers
- Log Data: Server logs, error reports, and performance analytics
- Cookies and Tracking: Session tokens and preference settings
2.3 Information from Facebook
- Profile Data: Basic profile information (name, profile picture, email)
- Page Information: Facebook pages you manage and their associated data
- Content Metrics: Engagement statistics, reach data, and performance analytics
- Permissions: Access tokens and permissions you grant for Facebook integration
2.4 Information from Mixpost
- Account Data: Mixpost account information and settings
- Scheduling Data: Post schedules and automation settings
- Analytics: Performance metrics and reporting data
3. How We Use Your Information
3.1 Service Provision
- Authenticate your identity and maintain your account
- Connect and synchronize your Facebook accounts with Mixpost
- Schedule, publish, and manage your social media content
- Provide analytics and performance insights
- Enable cross-platform social media management
3.2 Service Improvement
- Analyze usage patterns to improve App functionality
- Develop new features and enhancements
- Monitor and maintain service performance
- Troubleshoot technical issues
3.3 Communication
- Send important service updates and notifications
- Respond to your support requests and inquiries
- Provide customer service and technical support
- Send security alerts and account-related information
3.4 Legal Compliance
- Comply with applicable laws and regulations
- Respond to legal requests and prevent fraud
- Enforce our Terms of Service
- Protect the rights and safety of our users
4. Information Sharing and Disclosure
4.1 With Your Consent
We will share your information with third parties only when you explicitly consent to such sharing.
4.2 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Cloud hosting and data storage
- Analytics and performance monitoring
- Customer support services
- Payment processing (if applicable)
4.3 Facebook and Mixpost
- Facebook: We share necessary data to publish content and retrieve analytics through Facebook’s APIs
- Mixpost: We share data required for platform integration and functionality
- All sharing is governed by their respective privacy policies
4.4 Legal Requirements
We may disclose information when required by law, legal process, or to:
- Comply with court orders or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Enforce our Terms of Service
4.5 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.
5. Data Security
5.1 Security Measures
- Encryption of data in transit and at rest
- Secure authentication using OAuth protocols
- Regular security assessments and updates
- Access controls and employee training
- Secure data centers and infrastructure
5.2 Account Security
- Use strong, unique passwords for your accounts
- Enable two-factor authentication when available
- Monitor your account for unauthorized activity
- Report security concerns immediately
6. Data Retention
6.1 Retention Periods
- Account Data: Retained while your account is active
- Usage Data: Typically retained for 2 years for analytics purposes
- Content: Retained as long as necessary to provide services
- Legal Data: Retained as required by applicable laws
6.2 Data Deletion
- You may request deletion of your personal data
- Some data may be retained for legal or legitimate business purposes
- Anonymized data may be retained for analytics and service improvement
7. Your Rights and Choices
7.1 Access and Control
- View and update your account information
- Download a copy of your data
- Request deletion of your personal information
- Opt out of non-essential communications
7.2 Facebook Permissions
- Review and modify Facebook permissions through Facebook’s settings
- Revoke the App’s access to your Facebook account at any time
- Control what information is shared between platforms
7.3 Cookie Preferences
- Manage cookie settings through your browser
- Opt out of analytics tracking where available
- Clear stored data and session information
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children’s Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.
10. Third-Party Links and Services
Our App may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes via email or through the App. Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy.
12. Contact Information
For questions about this Privacy Policy or our data practices, please contact:
Crawford Design Group
Privacy Officer
Email: support@crawforddesigngp.com
Address: 717 Crockett St., Shreveport, LA 71101
Phone: 318-402-4550
13. Data Protection Authority
If you have concerns about our data practices, you may contact your local data protection authority or supervisory body.
This Privacy Policy is effective as of the date last updated above.